Returns & Exchanges

At CurlyMe Hair, your satisfaction is our priority, which is why we offer a 30-day return window for items in their original, unaltered condition with all lace intact. We want you to feel confident and beautiful in your purchase, ensuring a seamless process for any necessary exchanges or refunds.

1

Initiate Your Request

Contact our customer support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Ensure the hair is in its original state—unwashed, uncut, and with tags attached—then pack it securely in the original CurlyMe packaging.

3

Ship It Back

Affix the provided return label or use a tracked shipping service to send the package back to our designated fulfillment center.

4

Quality Inspection & Refund

Once our specialists verify the condition of the return, your refund or exchange will be processed within 3-5 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing